Chapter 9. Publishing metrics
This chapter covers
- How to successfully publish metrics across the organization
- Different methods of publishing metrics and dashboards
- What types of metrics are important to which parts of your organization
As you’ve learned about the different metrics you can build and use throughout this book, you’ve been publishing them along the way. If you create a gigantic dashboard with everything we’ve talked about, you’ll end up with lots of pretty charts and graphs that are impossible for anyone except you to understand. Organizing this data for the right audiences is an important way to convey the metrics about your team effectively.
My cardinal rule of designing metrics is to keep them actionable, and the same thing applies to publishing metrics. Publish the data to people who can affect the outcome of your metrics in a positive way. Giving people metrics they can’t improve will lead to either unnecessary stress or a disregard of the data you’re showing them.
People at different levels of your organizations will need different types of input in order to answer the questions pertaining to their roles. Figure 9.1 shows examples of such questions.
