1 Artificial intelligence in IT

 

This chapter covers

  • An overview of AI tools and how they work
  • How AI changes IT jobs and career growth
  • What different AI models can do
  • Using AI to improve IT work and team collaboration
  • Best practices for AI security and ethics

We know it’s cliche to say that something will revolutionize an industry, but seriously: generative AI tools like ChatGPT are absolutely revolutionizing the IT industry, and knowing how to use them is becoming required knowledge.

[AI] is every bit as important as the PC, as the internet.
—Bill Gates

Generative AI has made a real difference in how quickly we can complete many of our IT tasks. Take the process of copying data from PDFs into databases. What used to be a mind-numbing exercise that consumed entire afternoons now takes just moments. AI can read through documents, check and format the data, and insert it right into a database, turning a dreaded chore into a simple background task.

1.1 Generative AI changes everything

1.2 The elephant in the server room

1.3 Strengthening your skill set

1.4 An introduction to generative AI

1.4.1 Language model chatbots

1.4.2 Image generation with AI models

1.5 Service costs

1.6 Using AI responsibly at work

1.6.1 Data security with AI

1.6.2 Bias and fairness

1.6.3 AI writing and plagiarism

1.6.4 Citing prompts in your work

1.7 How we are using AI

1.8 Prompts used in this chapter

Summary