1 Artificial intelligence in IT
This chapter covers
- An overview of AI tools and how they work
- How AI changes IT jobs and career growth
- What different AI models can do
- Using AI to improve IT work and team collaboration
- Best practices for AI security and ethics
We know it’s cliche to say that something will revolutionize an industry, but seriously: generative AI tools like ChatGPT are absolutely revolutionizing the IT industry, and knowing how to use them is becoming required knowledge.
[AI] is every bit as important as the PC, as the internet.
Generative AI has made a real difference in how quickly we can complete many of our IT tasks. Take the process of copying data from PDFs into databases. What used to be a mind-numbing exercise that consumed entire afternoons now takes just moments. AI can read through documents, check and format the data, and insert it right into a database, turning a dreaded chore into a simple background task.