Chapter 9. Selecting a pilot project
Greg’s wife kicked him out of bed, and he landed on the floor with a thud. His tropical-island dream was rudely interrupted. “Look!” she exclaimed. “Look at my bathroom. It’s hideous. All that hard work to remodel it, and now it’s ruined by a poor paint job!”
She was right. The new shower doors looked great, the tile floor could grace a palace, and the new sinks were sparkling. Unfortunately, the paint job had reduced the whole room to a cave. The paint was too dark and absorbed any and all light in the room. It was depressing.
How had they arrived here? They had done the whole project by the book. They hired a general contractor, they thoroughly identified all their requirements, and then they sat back to watch their perfect new bathroom take shape. For the most part, it had gone well. Of course, they hadn’t anticipated that the new shower door wouldn’t match the other fixtures. And they didn’t get too upset when they realized that the new tile blocked their access to the bathtub plumbing. But the paint was the last straw for Greg’s wife.
In hindsight, what should they have done differently? How could they have avoided this mistake? Greg walked through the process in his head.