Part 1. Flexibility

 

It’s Monday morning. Theodore is sitting with Nancy on the terrace of La Vita è Bella, an Italian coffee shop near the San Francisco Zoo. Nancy is an entrepreneur looking for a development agency for her startup company, Klafim. Theo works for Albatross, a software development agency that seeks to regain the trust of startups.

Nancy and her business partner have raised seed money for Klafim, a social network for books. Klafim’s unique value proposition is to combine the online world with the physical world by allowing users to borrow books from local libraries and then to meet online to discuss the books. Most parts of the product rely on the integration of already existing online services. The only piece that requires software development is what Nancy calls a Global Library Management System. Their discussion is momentarily interrupted by the waiter who brings Theo his tight espresso and Nancy her Americano with milk on the side.

  THEO In your mind, what’s a Global Library Management System?

NANCY It’s a software system that handles the basic housekeeping functions of a library, mainly around the book catalog and the library members.

  THEO Could you be a little bit more specific?

NANCY Sure. For the moment, we need a quick prototype. If the market response to Klafim is positive, we will move forward with a big project.

  THEO What features do you need for the prototype phase?

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