chapter eight

8 Exporting user data

 

This chapter covers:

  • What Data Subject Access Requests (DSAR) mean
  • How DSARs fit into the overall privacy commitments a company hs
  • How a company can shape the DSAR fulfillment process
  • How a company can automate DSARs
  • How a company can customize the data contained in DSARs
  • The data journey of how administrators can create DSARs

In this chapter, we will discuss “Data Subject Access Requests “ or “DSARs”.

As privacy laws like GDPR and CCPA become more entrenched into the public consciousness, leaders at all kinds of companies are seeing DSARs land on their desk, and need to respond to them and unless they are able to do so accurately and expediently, they risk reputational harm and possible fines. This chapter will help such leaders in 3 ways.

First, we will look at how to look at the DSAR workload and assess how the company is faring in the face of customer requests. This will help leaders and their executive supervisors make informed decisions around data governance, resourcing, training and outreach. This part of the chapter is geared to a wide range of stakeholders.

8.1 What are DSARs?

8.1.1 What rights do DSAR regulations give to users?

8.1.2 A Broad Outline to Shape the DSAR Request Fulfillment Process

8.2 The DSAR process setup

8.2.1 The Key Touchpoints with the DSAR system

8.2.2 Building a DSAR status dashboard

8.3 DSAR Automation, Data Structures and Data Flows

8.3.1 DSAR Components

8.3.2 Cuboids: A Subset of DSAR Data

8.3.3 DSAR Templates

8.3.4 Data Sources for DSAR Templates

8.4 Internal-Facing Screens and Dashboards

8.5   Summary