Front matter
preface
acknowledgments
about this book
about the author
about the cover illustration
Part 1. Forecasting demand
1 Demand forecasting excellence
1.1 Why do we forecast demand?
1.2 Five steps to demand planning excellence
Objective. What do you need to forecast?
Data. What data do you need to support your forecasting model and process?
Metrics. How do you evaluate forecasting quality?
Baseline model. How do you create an accurate, automated forecast baseline?
Review Process. How to review the baseline forecast, and who should do it?
Summary
2 Introduction to demand forecasting
2.1 Why do we forecast demand?
2.2 Definitions
Demand, sales, and supply
Supply plan, financial budget, and sales targets
3 Capturing unconstrained demand (and not sales)
3.1 Order collection and management