Chapter 17. Making sure clients are healthy
You might have the healthiest, most finely tuned ConfigMgr server hierarchy in existence, but if your clients are chronically unhealthy, then you may as well not be bothering. It should be clear by now that the ConfigMgr client is the real workhorse in your environment. The ConfigMgr server and database are where all the administration happens, but without a fleet of healthy clients ready to do your bidding, you’re rather like a general standing in front of an army, shouting at soldiers who have all gone to sleep.
So in this chapter, as shown in figure 17.1, you’ll examine the common causes and symptoms of client health problems, how to detect them, and how to remediate them.
Ready to delve into client health? Good—let’s get started.
Back in the days of Configuration Manager 2007, many admins made heavy use of so-called health-check collections. These were device collections that reported on different aspects of client behavior, such as how many clients had failed to send through inventory or how many reported having the client installed but were marked inactive.