7 Azure AI
This chapter covers:
- Understanding natural language processing, speech, vision and content moderation using AI
- Creating a project in Azure AI Foundry to manage the entire AI life cycle of a product
- Considerations for Responsible AI use
Microsoft Azure AI offers a suite of advanced tools designed to enhance business operations through artificial intelligence. These services include natural language processing (NLP), speech recognition, and computer vision—each empowering organizations to automate processes, improve customer interactions, and gain deeper insights from their data. For example, a customer service chatbot built with Azure’s NLP capabilities can understand and respond to queries in natural language, delivering instant, accurate answers that elevate the overall support experience. Likewise, Azure’s speech-to-text services can transcribe call recordings for quality assurance and training, enabling a retail company to analyze customer feedback and quickly identify common issues.