Chapter 6. Mailboxes

 

This chapter covers

  • Managing mailboxes and mail enabled objects
  • Managing distribution lists
  • Managing mail protocols and quotas
  • Reporting on mailbox statistics

Email is the number one business tool today, and one of the items guaranteed to get users upset if it doesn’t work properly. We, as administrators, need to keep email working. In a Microsoft environment, email means Exchange. In this chapter, we’ll be looking at email from the user’s perspective—her mailbox—and how we can automate its administration throughout the mailbox lifecycle of creation, modification, and destruction. In chapter 12, we’ll look at administering Exchange servers.

Exchange Terminology

It’s assumed that the reader is familiar with Exchange terminology and administration.

This is a book about PowerShell, so I’ll be concentrating on Exchange Server 2007, which is dependent on PowerShell for administration. It’s possible to administer Exchange 2003 through PowerShell. A good example of this can be found in Jonathan Medd’s power pack for PowerGUI, which can be downloaded from the PowerGUI site (see appendix E). Exchange 2010 builds on the foundation of Exchange 2007, so all the concepts in this chapter can be ported directly to Exchange 2010 when it comes into production.

6.1. Automating mailbox management

6.2. Enabling mail

6.3. Modifying mailboxes

6.4. Distribution groups

6.5. Mailbox statistics

6.6. Deleting mailboxes

6.7. Summary