8 When pizza is one message away: Chatbots
This chapter covers
- Building a serverless chatbot
- How serverless chatbots work, and how Claudia Bot Builder helps
- Using a third-party chatbot platform (Facebook Messenger)
Serverless applications aren’t always APIs or simple processing microservices. Software is evolving, and people are finding different ways to use it. We’ve come a long way from isolated desktop applications to websites and mobile apps, and recently we’re starting to see an expansion of chatbots and voice assistants.
This chapter shows how you can interact with your users even more by building a serverless chatbot on Facebook Messenger and integrating it with your Pizza API. You’ll also learn how chatbots work and how to easily implement them in a serverless way using Claudia.