10 Long-established business IT

 

This chapter covers

  • Telemetry use in organizations that started with paper and ink
  • How adopting modern telemetry systems works in mature organizations
  • The role of mainframes in modern infrastructures

In this chapter, we cover a slightly different type of organization: one that started operating in the paper-and-ink era and later computerized before the IBM PC revolution. Organization in this case can mean governments, and some governments have been operating for centuries. Some companies in Europe have founding dates in the 1600s, which long predates the typewriter, much less any electronic computing devices. Computerizing your business operations in an era where the organization had a single computer, which occupied a whole room and required a crew of eight to operate, leaves an indelible mark on an organization’s approach to technology. Where you get changes in computerization, you get changes in approaches to telemetry.

Note

All the part 2 chapters are written to tell telemetry stories using the techniques from part 1, intending to provide more concrete examples of integrated telemetry systems. If you feel you need more real-world examples to understand how these systems work, these are your chapters. If you feel you already have a good grasp of the concepts, skipping these chapters and moving to part 3 is fine.

10.1 Telemetry use in medium-size organizations

10.1.1 Telemetry use in office IT

10.1.2 Telemetry use in production systems

10.2 Telemetry use in large organizations

10.3 Telemetry use in global organizations

10.3.1 Telemetry use in the Booking and Passenger Manifest department

10.3.2 Telemetry use in the Loyalty Programs department

Summary