9 Nonsoftware business

 

This chapter covers

  • Telemetry use in companies that don’t sell software
  • How business size changes telemetry use
  • How business IT uses telemetry techniques
Note

All the part 2 chapters are written to tell telemetry stories using the techniques from part 1, as a means of providing more concrete examples of integrated telemetry systems. If you feel that you need more real-world examples to understand how these systems work, these chapters are for you. If you feel that you already have a good grasp of the concepts, skipping these chapters and moving on to part 3 is fine.

Whereas chapter 8 covered telemetry use in a software-producing startup, following the changes in telemetry use at each stage of the startup’s growth from three people with a big idea to a name-you-recognize unicorn, this chapter is about a much larger part of the technical industry: organizations that consume software but produce it only for internal use. You know these organizations; they’re everywhere. Here are a few examples:

9.1 Telemetry use in small organizations

9.2 Telemetry use in medium-size organizations

9.3 Telemetry use in large organizations

9.4 Telemetry use in enterprise organizations

Summary