This chapter covers:
- Setting up quality maintenance
- An overview of a project quality monitor when a project closes
- Identifying and moving attributes to maintenance
Start with the end in mind. That’s the second habit author Stephen Covey listed in his popular book, The 7 habits of highly effective people. I grew up with a similar saying: In the beginning you should look at the end. It means you should start every day, every task, every project, whatever you do, by looking at the desired outcome and then plan and do everything to achieve that outcome.
Aiming for a desired outcome is what quality improvements is all about. In the quality cycle you write down the expected outcome in your plan and you compare the output of the quality control to the expected outcome. On a different level you’re even doing the quality cycle to improve each attribute so that it meets or exceeds the desires of the users.
To stay in line with this second habit of Stephen Covey and the essence of all quality work we’ll do the same; we’ll start this part of usability work advice by looking at the end. We’ll start by looking at the closing stage of a data project.