An advisory group is a representative group that provides guidance and strategic feedback about a product, platform, or initiative. In platform engineering, it creates an ongoing dialogue with development teams and stakeholders, adding qualitative insight to quantitative measures such as deployment frequency and lead time. section 10.1.3
Use an advisory group to:
- Surface usability problems, unclear workflows, documentation gaps, and team-specific needs that metrics may miss. section 10.1.3
- Connect platform improvements with user needs, adoption, satisfaction, and the experience of being heard. section 10.1.3
Platform feedback loop
A platform team combines advisory-group discussions with surveys, interviews, and community forums. It uses the resulting qualitative feedback to interpret performance metrics and prioritize platform enhancements. section 10.1.3
Figure 10.3 Feedback loop ecosystem for the platform engineering team, enabling comprehensive end-user-driven development
Use the feedback-loop ecosystem diagram to see how advisory groups fit alongside surveys, interviews, and community forums. section 10.1.3
