In a sustainability reporting app, an AI-assisted editor might let someone work through chat, voice, or inline actions. The design challenge is not just choosing controls: users may have different intentions, and the AI may behave in ways that become clear only after launch. section 10.2.2
Practical AI UX patterns help people understand and steer the experience:
- Explain predictive scores and values with interactive tooltips. section 10.2.2
- Offer prompt suggestions or simple controls for calibrating output style. section 10.2.2
- Encourage verification, show original sources where useful, and let users stop a generation that has gone off track. section 10.2.2
Aim for calibrated trust rather than assuming every answer deserves confidence. Start with a small area of personalization, then collect feedback on both the interface and AI performance once an MVP is live; expect to revise both. section 10.2.2
