A content-based recommender suggests items by comparing their attributes with items a user has previously engaged with. It supports personalized experiences while avoiding excessive personal-data collection, provided personalization remains transparent and controllable. section 2.3.4
Use the technique as part of a privacy-centric engagement strategy:
- Deliver personalized suggestions, messaging, and content across customer channels. section 2.3.4
- Explain how user data and AI shape personalization, and provide preference controls including opt-out. section 2.3.4
- Minimize collection and integrate recommendation systems with broader privacy-centric acquisition and engagement practices. section 2.3.4


