Engagement-based targeting selects audiences according to observed interactions with marketing content or channels. It helps teams reach people who are not responding in one channel by activating first-party engagement data in another. section 3.1
Practical applications include:
- B2C teams can combine email engagement data with lifetime value to target customers who do not open or read marketing emails through paid social channels such as Snapchat and TikTok. section 3.1
- B2B2C teams can target consumers represented by an individual employer, while establishing shared targets and measurement methods with the business partner. section 3.1
