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Evaluation pipeline

As explained in Effective Conversational AI

An evaluation pipeline is an organized sequence of data preparation, system execution, measurement, and analysis steps for assessing a model or application.

An evaluation pipeline turns RAG improvement into a repeatable cycle: choose metrics tied to business objectives, test configurations systematically, analyze results, and refine the system. The goal is an upward performance trend rather than a single supposedly best setup. section 6.5.4

Useful evaluation priorities depend on what the application must achieve:

  • Customer-facing accuracy emphasizes response accuracy and relevance. section 6.5.4
  • Operational systems emphasize latency and throughput, while scalability adds queries per second and resource utilization. section 6.5.4
  • Cost-sensitive deployments track CPU and memory usage alongside performance. section 6.5.4

Comparing PharmaBot configurations

Three configurations show the trade-off clearly: recall rises from 0.85 to 0.88 and F1 from 0.80 to 0.83, while average latency rises from 50 to 60 milliseconds and throughput falls from 20 to 16 queries per second. Evaluation therefore supports deliberate tuning rather than optimizing one metric in isolation.

How Effective Conversational AI covers it

How deep it goes
Explains metric selection and comparative analysis, but stops short of implementation details.
Examples
Uses PharmaBot configurations and business-specific chatbot scenarios to compare accuracy, latency, throughput, and resource use.
What you can do after
Evaluate RAG configurations, identify trade-offs, and guide continued experimentation and tuning.
How it connects
Connects RAG with embeddings, retrieval, relevance, accuracy, latency, throughput, and resource utilization.

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This explainer was generated by Manning's knowledge graph from the text of Effective Conversational AI. The section links point to the parts of the book it draws on.