Experience metric

As explained in Automating API Delivery

An experience metric measures customer satisfaction with the overall experience of an API product.

An experience metric measures customer satisfaction with the overall experience of an API product. It belongs to six API product metric categories and functions as an action metric that contributes to management’s focus metric. section 11.1.3

Figure 11.5 Extending the developer journey map with API product metric categories

Place experience metrics within a developer journey map alongside the other API product metric categories. section 11.1.3

How Automating API Delivery covers it

How deep it goes

Positions experience metrics within six API product categories but does not specify individual experience measures.

What it assumes

Assumes API product metrics and distinguishes developers as primary users from consumers using integrated applications.

How it connects

Connects experience metrics to API product metrics, developer users, end users, and management’s focus metric.

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This explainer was generated by Manning's knowledge graph from the text of Automating API Delivery. The section links point to the parts of the book it draws on.