A follow-up meeting revisits a difficult conversation after time for reflection. It checks progress, clarifies uncertainty, recognizes improvement, and provides support toward an agreed outcome. section 11.4.3
Use a follow-up meeting to:
- Schedule it at least two weeks after the initial discussion so the person has time to reflect and demonstrate progress. section 11.4.3
- Ask whether the conflict or performance issue feels resolved, then discuss how it was handled and what remains unclear. section 11.4.3
- If the issue continues, ask what support is needed and agree on a solution, which may include another mediation. section 11.4.3
- Acknowledge positive changes and offer practical help such as training, mentorship, coaching, or suitable project assignments. section 11.4.3 section 10.2.2
- Repeat the meeting as needed until everyone considers the issue resolved; effective situations may require only two or three follow-ups. section 11.4.3
After negative feedback
After discussing recurring code errors, schedule a private follow-up meeting to review progress. Ask what the developer has tried, offer guidance or training, recognize improvements, and agree on the next support step. section 10.2.2
