The framing effect changes preferences by presenting equivalent information in a more positive or negative light. Emphasizing gains while omitting losses can make an alternative appear better, so decision analysis must expose trade-offs carefully. section 9.1.3
A communication-risk trade-off
A participant sees communication between system parts as a possible single point of failure. If the discussion emphasizes the gains of one alternative while leaving its losses unstated, the participant may prefer it without fairly comparing alternatives. Gathering more information can change that preference. section 9.1.3
Use these prompts when sharing decision information:
- Describe both gains and losses for each alternative. section 9.1.3
- Check whether additional information changes a stated preference. section 9.1.3
- Separate preference from the logic used to derive a course of action. section 9.1.3
