A chatbot can recognize “I forgot my password” yet miss “Couldn’t remember my login information” when training data repeats one sentence pattern. Grammatical variation changes an utterance’s grammatical form while preserving its underlying meaning, helping an intent handle how people actually speak. section 7.2.1 section 7.2
For a “forgot password” intent, vary the structure as well as individual words:
- Statement: “I forgot my password.” section 7.2.1
- Past-tense alternative: “I misplaced my password.” section 7.2.1
- Present-tense alternative: “I cannot remember my password.” section 7.2.1
- Question: “How can I reset my login information?” section 7.2
A practical workflow moves from contextual synonyms to complete utterances, then to grammatical variations such as questions versus statements and past tense versus present tense. Review generated examples for relevance: increased creativity can produce useful alternatives, but also awkward or unrelated phrases. section 7.2.1 section 7.2
