Gross merchandise value (GMV) measures the total value of sales over a specified period. For an eCommerce recommender, it serves as the final online business outcome, but becomes measurable only after deployment and production A/B testing. section 5.2.2
GMV fits into a practical metric hierarchy:
- Teams may optimize click-through rate (CTR) because clicks precede purchases and provide more positive training examples. section 5.2.2
- Conversion rate (CR) connects clicked offers to purchases, while GMV captures the broader sales outcome. section 5.2.2
- Proxy metrics are useful only when changes in them reliably predict changes in the online metric they represent. section 5.2.2
Recommender-system evaluation
Suppose 10,000 offers produce a 3% click rate and a 3% purchase rate among clicks. That yields only nine purchases, making GMV experiments slow and purchase labels highly imbalanced; CTR supplies roughly 33.3 times more positive examples. section 5.2.2
Table 5.1 Examples of offline and online metrics
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Offline metrics
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Online metrics
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|---|---|
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Recall at given specificity for spam message classification
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Number of user complaints about spam messages
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Quantiles of 1.5, 25, 50, 75, 95, and 99
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Value of expired items, total sales
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|
Mean reciprocal rank, normalized discounted cumulative gain
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Click-through rate on search engine result page
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Compare offline metrics with the online outcomes they are intended to predict, including total sales. section 5.2.2
