A grounding dataset is authoritative information used as a benchmark for checking system responses. It should cover the topics the system may address and state facts precisely enough to verify individual claims. section 9.1.1
Organize grounding information so claims can be checked against clear sources:
- Group information by domain; product details might live in a structured database, while policies might be versioned documents. section 9.1.1
- Make each fact explicit and traceable to a source, such as a stated return window. section 9.1.1
E-commerce chatbot
A ShopBot grounding dataset can include product specifications, prices and availability; shipping and return policies; and customer-support FAQs. A 30-day return window should appear explicitly so a response claim can be checked. section 9.1.1
