A lifecycle-based email campaign shifts outreach from broad promotion to timely guidance based on a customer’s past purchases and predicted needs. It helps a brand respond as customers move through changing needs, while using consent, transparent data policies, and communication controls to preserve trust. section 1.3.2 section 1.3.2
From diapers to potty training
When diaper purchases decline, a retailer can send personalized potty-training tips and discounts on related products. The message turns a possible lapse in buying into renewed engagement. section 1.3.2
