A marketing persona models a customer type through characteristic attributes, behaviors, needs, or attitudes. It can act as a simulated customer for evaluating marketing decisions. section 9.2.1
Generative AI extends persona use beyond audience description: teams can prompt models or persistent AI agents to respond as different customer types and reveal likely reactions. section 9.2.1
Virtual focus group
A team tests marketing messages and creative concepts with an artificial set of customer personas, receiving immediate feedback as though a focus group were available continuously. section 9.2.1
