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North star input

As explained in Architecture Modernization: Socio-technical alignment of software, strategy, and structure

A north star input is an influential factor that contributes to a north star outcome and can be affected through strategy.

A north star input is an influential, complementary factor that contributes to a north star outcome and can be influenced through strategy. It connects a persistent model of value creation to concrete work. section 3.3.3

Use north star inputs to:

  • Translate a desired customer difference into a small set of strategic factors. section 3.3.3
  • Link value-related bets to work-related bets such as Opportunities and Interventions. section 3.3.3
  • Support collaborative elicitation before assigning work to teams or settling prematurely on goals. section 3.3.3

PSD2 credit decisions

For a north star of fast credit decisions using account transaction history, one input was increasing credit-decision automation through transaction data to reduce manual rules and customer questions. Its associated efficiency heuristic asked how quickly a customer could succeed. section 3.3.3

Figure 3.5 PSD2 NS inputs heuristics and metrics

Use the heuristics-and-metrics figure to compare north star inputs with the measures used to assess them. section 3.3.3

How Architecture Modernization: Socio-technical alignment of software, strategy, and structure covers it

How deep it goes
Defines the factor, explains its strategic role, and illustrates collaborative elicitation with a PSD2 example.
Examples
Uses PSD2 credit-decision automation, transaction data, customer questions, and an efficiency heuristic.
What you can do after
Apply it through collaborative elicitation, linking value-related bets to work-related bets and candidate metrics.
How it connects
Connects North Star, North Star Metrics, Opportunities, Interventions, strategy, and collaborative discovery.

Related concepts

This explainer was generated by Manning's knowledge graph from the text of Architecture Modernization: Socio-technical alignment of software, strategy, and structure. The section links point to the parts of the book it draws on.