An open card sort reveals how people expect website content to be organized. Participants group content cards in their own way, then name each group. Those names can suggest clear navigation menu items. section 4.2.3
Run an open card sort to turn content ideas into a user-informed structure:
- Write main content topics or page titles on separate cards, sticky notes, or virtual boards. section 4.2.3
- Ask three or more users to make groups and give every group a label. section 4.2.3
- Compare repeated groupings and labels to identify patterns for the site’s content structure and navigation. section 4.2.3
Planning a site menu
Give participants cards for a site’s pages and content. If several people place the same cards together and use similar labels, those patterns provide a practical starting point for navigation categories. section 4.2.3
