liveBook · Manning

Percentage complete and accurate

As explained in Automating API Delivery

Percentage complete and accurate (%CA) is the proportion of work items that are complete and correct without defects, missing information, or rework.

Percentage complete and accurate (%CA) measures the share of incoming work that is ready to process without defects, missing information, dependencies, corrections, additions, or clarification. section 2.4

Apply %CA as a practical process-quality measure:

  • Ask colleagues at the receiving process step how often upstream work arrives completely ready for use. section 2.4
  • Record %CA alongside lead time, touch time, and work-in-process for each mapped process step. section 2.4.3
  • Use low %CA to identify upstream quality problems that create rework, clarification, or delay for downstream colleagues. section 2.4

API review readiness

API reviewers report that they receive all information needed to begin a review only 80% of the time, giving the upstream process a %CA of 80%. section 2.4

How Automating API Delivery covers it

How deep it goes
Defines the metric and its interview-based collection method, then places it beside lead time, touch time, and work-in-process.
Examples
Uses API reviewers receiving complete information only 80% of the time as the concrete measurement example.
What it assumes
Assumes identifiable upstream and downstream process steps and access to colleagues who receive the work.
What you can do after
Evaluate upstream process quality by asking downstream colleagues how often incoming work is immediately usable.
How it connects
Connects %CA with lead time, touch time, work-in-process, process mapping, and value stream mapping.
Cover of Automating API Delivery
liveBookmanning.com
Read Automating API Delivery on liveBook Get the book at manning.com

This explainer was generated by Manning's knowledge graph from the text of Automating API Delivery. The section links point to the parts of the book it draws on.