Product design complexity measures the effort required to turn discovered unmet user needs into effective, user-friendly features. Effort varies by need and may remain uncertain until design work begins. section 10.2.2
Assess product design complexity by considering:
- The amount of design exploration required to address the need effectively. section 10.2.2
- The user-friendliness of proposed solutions, rather than functionality alone. section 10.2.2
- Input from product and UX specialists when estimating the work. section 10.2.2
Business property tax
Addressing an unmet need in business property tax can require months of wireframes and user testing, illustrating that product design complexity may involve sustained experimentation before a usable feature emerges. section 10.2.2
