A prompt suggestion is a design pattern that nudges users toward correctly formulated questions for an AI system. In a financial analytics chatbot, suggestions can make the first interaction less intimidating without requiring users to know how to prompt. section 2.1.2
Validate prompt suggestions progressively:
- Test alternative suggestions with employees before exposing them to external users. section 2.1.2
- Move into controlled external-user settings, then release successful variations in the wild. section 2.1.2
- Measure usage and satisfaction, and use small sandbox pilots when faster iteration is difficult. section 2.1.2
