When an automated system makes a consequential decision—such as whether someone receives home insurance—an affected person may ask the company how or why it reached that result. section 10.30
The right to explanation is an individual's entitlement to meaningful information about the logic behind certain algorithmic decisions based on personal data. Under the General Data Protection Regulation (GDPR), it is also linked to limits on unsupervised automated decisions affecting legal rights. section 10.30
The surrounding safeguards emphasize that:
- Significant decisions affecting legal rights should not be made without human supervision. section 10.30
- Algorithmic decisions can have concrete consequences, as shown by Uber drivers reinstated after unfair algorithmic termination in the Netherlands. section 10.30
