A strong signal is an obvious, readily observable piece of information, activity, behavior, or event indicating a potentially important change. In collaborative sensemaking, it reveals group dynamics, perspectives, and relationships that may affect the session or its outcome. section 5.4.2
Standard product versus customization
Someone says clearly that the team has always built a standard product and that the discussion is nonsense. This is a strong signal of dissatisfaction and frustration. A facilitator notices it, listens, asks objective questions, and returns observations or summaries to the group. section 5.4.2
Use strong signals as starting points for collaborative inquiry:
- Notice obvious statements, activities, behaviors, or events that may indicate change. section 5.4.2
- Connect observations with other signals and information before treating them as a pattern. section 5.4.2
