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User awareness

As explained in Acing the CCNA Exam: Volume 2 Advanced Networking and Security

A user awareness program educates employees about potential security threats without constituting formal training.

User awareness makes employees aware of security threats and risks without constituting formal training. It supports the principle that security is everyone’s responsibility, including non-IT staff. section 11.0 section 11.2.2

Distinguish the main security program elements:

  • User awareness uses reminders or realistic tests to keep threats such as phishing at the forefront of employees’ minds. section 11.2.2
  • User training is more formal, often mandatory, and teaches corporate security policies or methods for avoiding social engineering attacks. section 11.2.2
  • Physical access control protects systems and data by restricting entry to authorized users. section 11.2.2

False phishing email

An organization sends a harmless simulated phishing email. Employees who click the link and submit credentials are informed that the exercise was part of user awareness and are reminded to treat deceptive messages cautiously. section 11.2.2

How Acing the CCNA Exam: Volume 2 Advanced Networking and Security covers it

How deep it goes
Defines awareness, contrasts it with formal training, and demonstrates a simulated phishing exercise without prescribing implementation procedures.
Examples
Uses harmless false phishing emails that reveal which employees need reminders about deceptive tactics.
What it assumes
Assumes basic familiarity with security threats while emphasizing that security responsibility extends beyond IT roles.
What you can do after
Evaluate deceptive messages more cautiously and recognize how awareness differs from formal security training.
How it connects
Connects user awareness with social engineering, phishing, user training, and physical access control.

Related concepts

This explainer was generated by Manning's knowledge graph from the text of Acing the CCNA Exam: Volume 2 Advanced Networking and Security. The section links point to the parts of the book it draws on.