Value-driven design prioritizes a few representative use cases that demonstrate business value before expanding a first-party data program. section 3.1
Choose initial use cases by comparing two dimensions:
- Value: the business impact of delivering the use case, especially where existing approaches perform poorly. section 3.1
- Level of effort: the availability of the first-party data needed to fulfill the use case. section 3.1
- Launch two or three focused use cases before generalizing data models for broader operational scale. section 3.1
Travel e-commerce roadmap
A travel e-commerce company aligned data and marketing teams around churn and recent-purchaser use cases, testing ads and messaging at scale and launching within two quarters. section 3.1
