Chapter 19. Keeping an eye on your clients
You’re successfully deploying applications and packages, but do you know whether your users are using them? Or, you’ve deployed an application successfully, but the help desk keeps getting calls from users whose settings have mysteriously changed (“I didn’t change anything, honest”), and the application no longer works. What’s happening?
As shown in figure 19.1, in this chapter you’ll drill down deeper into what’s happening on the client with both software metering and compliance.
These aspects of ConfigMgr have little to do with the end-user experience and lots to do with you being the best ConfigMgr admin you can be. At the end of this chapter, nothing will be hidden from your laser gaze!
Let’s imagine that Paint.NET is an expensive application (it’s free, but let’s pretend that it isn’t), and your company is spending loads of money each year on licensing. Management wants you to find out who’s using the product, to see whether a case can be made for reducing the license count (and thus cost) while still ensuring that users who are using it can continue to do so.