Apophenia is the tendency to perceive meaningful patterns among unrelated events. In demand forecasting, it can make random movements in noisy historical sales data look like reliable signals and encourage explanations for every variance. section 16.2.1
Reading noise as a pattern
A forecaster inspecting a historical-demand graph may see a meaningful trend in random fluctuations and become overconfident in judgmental forecasting. After a pandemic, war, or political event, hindsight bias can make the outcome seem predictable all along. section 16.2.1
Reduce apophenia in forecasting by changing how evidence and judgments are reviewed:
- Focus less on explaining every past forecast error and more on identifying information that could prevent future blind spots. section 16.2.1
- Use diverse and independently formed judgments, align incentives, and discuss explicit assumptions to limit confirmation bias, anchoring, and groupthink. section 16.4
