Bench strength is the availability of team members who can assume additional responsibilities or fill roles when needed. It reduces the risk that attrition creates a skill gap. section 8.4.3
Build bench strength by:
- Cross-training people and removing skill silos before someone leaves. section 8.4.3
- Encouraging knowledge sharing across the team. section 8.4.3
- Offering short- or long-term assignments that let employees try new responsibilities, including outside their organization. section 8.4.3
- Pairing transition planning with honest conversations about employee satisfaction, growth, and possible role changes. section 8.4.3
Figure 8.3 A sample offboarding checklist to use for a seamless transition when an employee departs the team
Use an offboarding checklist to support a seamless transition when a team member departs. section 8.4.3
