A complete the sentence question invites someone to finish a sentence stem rather than answer a direct question. In a listening conversation, the pause to fill the blank may bring out associations, emotions, or reflections that a familiar question would miss. section 4.3.3
Ask about a current problem
Instead of asking, “What’s the biggest problem you’re working on right now?”, try: “One thing about my work that makes me angry right now is ___________.” The stem gives the person a different way to consider the topic; a deeper response is possible, not guaranteed. section 4.3.3
Use the format in verbal or written conversations alongside other kinds of questions. Choose stems carefully: leading or biased wording can influence the response you are trying to hear. section 4.3.3
