A questionnaire gathers thoughts, opinions, and ideas from more people than a listening tour can reach through individual conversations alone. Sent before a tour, it can reveal themes to explore and help identify whom to speak with next. It can also support meetings and workshops before, during, or afterward. section 4.3.3 section 4.1
For a modernization listening tour, ask about:
- Problems and opportunities people see. section 4.3.3
- Their interest in participating, including whether they would help design or run workshops. section 4.3.3
- Feedback on the listening-tour process itself. section 4.3.3
Shaping a first workshop
In a clinical oncology modernization initiative, individual conversations were followed by a questionnaire seeking thoughts, opinions, and ideas about one domain. The responses provided insights used to design the first workshop, which was open to anyone working in the domain or interested in joining the effort. section 4.4.1
Use responses to guide further conversation, not replace it. A questionnaire helps when there is too little time to speak with everyone individually, but repeated requests can become unwelcome; avoid sending them too frequently. section 4.3.3 section 4.1
