Decision rights assign authority for defined decisions across governance levels, linking organizational responsibility with business outcomes. They prevent centralized decision-making from becoming a bottleneck and give teams ownership of results. section 16.1.2
A clear distribution separates decisions by level:
- The operations board sets strategic direction. section 16.1.2
- Product managers determine how strategic actions become strategic initiatives. section 16.1.2
- Product teams decide how to contribute to initiatives while balancing business-as-usual needs. section 16.1.2
Modernizing decision-making
At IgluCruise.com, the operations board previously controlled decisions from strategic priorities down to projects. Establishing explicit decision rights across strategic, tactical, and operational levels reduced the bottleneck and strengthened team responsibility, engagement, and clarity. section 16.1.2
