Direct address turns technical writing into an explicit conversation with the reader. Use “you” for the reader and “I” or “we” for the author instead of creating distance with impersonal terms such as “people” or “users.” section 5.5.1
Pull the reader into the problem
Ask readers to analyze evidence or consider what they would have done at a particular point. This faux dialogue is especially useful in a Bug Hunt, where prompts encourage readers to form their own conclusions. section 5.5.1
Apply a quick revision check:
- Replace impersonal references with direct second-person language where it sounds natural. section 5.5.1
- Invite readers to inspect a problem, weigh evidence, or explain what they would do next. section 5.5.1
