Domain Storytelling is a collaborative modeling technique for capturing domain knowledge as illustrated stories of activities, participants, and interactions. Pictograms connected by arrows show who works with whom, while numbers show the order of events. The resulting picture lets a group validate its conversation immediately and build shared understanding. section 2.3.4
BigScreen ticket reservation
A facilitator can model the BigScreen ticket reservation scenario as a conversation unfolds, making cooperation between people, groups, software systems, and a legacy system visible. The group can then decide which interactions belong in the story and compare the scenario with or without the legacy system. section 2.3.4
Use the technique effectively by:
- Agreeing on the meaning of each icon before the workshop and recording those meanings in a legend. section 2.3.4
- Drawing on a whiteboard or using a digital tool such as Egon.io for online sessions and rapid sharing. section 2.3.4
- Treating the diagram as a prompt for discussion rather than assuming any tool captures the whole story perfectly. section 2.3.4
Figure 2.21 BigScreen’s Domain Storytelling with legacy system
Inspect the BigScreen ticket-reservation model with its legacy system to see how participants, interactions, and event order are visualized. section 2.3.4

