Facilitation mode is an interaction pattern in which an enabling team helps another team build capability without taking over its work. It uses temporary support, coaching, and shared practice to leave the assisted team able to continue independently. section 10.3.2
Apply facilitation mode through focused interventions:
- Mentor and coach teams as they develop new skills. section 10.3.2
- Embed specialists temporarily when a team adopts a new technology or practice. section 10.3.2
- Use workshops and paired programming to establish initial capability, then let the team operate independently. section 10.3.2
Automated testing enablement
When an e-commerce team wanted automated testing, an enabling team facilitated workshops and paired programming, helped configure testing frameworks, and supported the first test cases. The e-commerce team then continued independently. section 10.3.2
