On-demand self-service lets a customer use or stop a cloud service when needed without direct human interaction with the provider. A web portal provides the access point for self-service provisioning and control. section 17.3.1
Figure 17.11 The AWS web portal through which customers can access services. Human-to-human interaction with AWS isn’t necessary.
The AWS web portal illustrates customer-controlled cloud access without human-to-human interaction with the provider. section 17.3.1
Key points:
- Customers start or stop services as required. section 17.3.1
- The provider’s personnel do not need to handle each request directly. section 17.4
- The characteristic forms part of the five essential characteristics of cloud computing. section 17.3.1
