Human connection
Rapport is an interpersonal relationship characterized by mutual understanding, trust, comfort, and ease of communication.
Interview Speak
Rapport is a sense of mutual understanding and interpersonal connection between people in an interaction.
- How it is used
- Builds human connection and likability during interviews alongside demonstrations of qualifications.
- How deep it goes
- Gives concrete preparation, authentic-answer, listening, and temperature-check practices without a theoretical interpersonal model.
- Examples
- Uses interviewer-profile commonalities, a failure answer, and poker-faced, disinterested, inexperienced, and multiple-interviewer situations.
- What you can do after
- Practice/perform it: Prepare authentic openings, connect through genuine interest, and adapt when an interviewer offers little engagement.
Lead Developer Career Guide
A positive interpersonal connection characterized by mutual understanding and ease of interaction.
- How it is used
- Supports open communication and trust in lead developers’ relationships with clients, mentees, and teammates.
- How deep it goes
- Develops practical relationship-building tactics through conversations, empathy, reliability, and mentoring examples rather than a formal model.
- Examples
- Uses casual client conversations about running, mentee meetings, and guidance shaped by a developer’s educational background.
- What you can do after
- Practice/perform relationship-building through genuine interest, nonjudgmental listening, confidentiality, and reliable follow-through.
Read how Lead Developer Career Guide explains human connection →
Related concepts
- customer relationshipproduces · A customer relationship is an ongoing business connection and pattern of interaction between an organization and a customer.
- job satisfactionproduces · Job satisfaction is the degree to which a person evaluates their job and employment conditions positively and feels contentment or fulfillment.
- trustproduces · Trust is confidence that a person, organization, system, or source is reliable and will act or behave appropriately in a given context.
- communicationproduces · Communication is the exchange of information, meaning, or signals between people, groups, agents, devices, or software components.
- intervieweruses · An interviewer is a person who conducts an interview to assess a candidate’s suitability for a role.
These guides are generated from the text of Manning books by Manning's knowledge graph and link to the sections they draw on. The full books are available on liveBook and at manning.com.

