A manager can use SFIA to turn a career conversation into a clear discussion of skills, proficiency, development opportunities, and organizational goals. SFIA provides a shared language for describing information and communication technology skills, responsibilities, and levels. section 3.1.1
Use SFIA to structure career conversations by:
- Identifying the employee’s current skills and competencies for the role. section 3.1.1
- Measuring proficiency, distinguishing strengths from development opportunities. section 3.1.1
- Agreeing development actions such as training, mentoring, or self-paced learning. section 3.1.1
- Tracking progress, giving constructive feedback, and aligning skills with organizational goals. section 3.1.1
Table 3.1 A competency matrix representing a sample gap analysis document
|
Competency
|
How do you demonstrate it?
|
Status (To do, In progress, Done)
|
|---|---|---|
|
Technical skills. Employee should be adept at coding and system design and have experience with large-scale system designs.
|
Situation 1—Dave was tasked with delivering a project to build a continuous data streaming service due to the missing mechanism.
Behavior—Dave stepped up to understand the problem statement and did a deep dive into the architecture design. He worked with senior engineers on the team and developed a technical design document detailing the pros and cons of each approach. Next, he implemented the project under a tight deadline.
Impact—His efforts led to a timely launch of the streaming service and helped reduce message latency by more than 80%.
Situation 2—<>
Behavior—<>
Impact—<>
|
Done
|
|
Participation in technical events.
|
Situation 1—<>
Behavior—<>
Impact—<>
|
In progress
|
|
Sharing learnings and expertise with cross-functional partners and having influence across teams.
|
Situation 1—<>
Behavior—<>
Impact—<>
|
In progress
|
|
Helping to improve operational excellence metrics for the team.
|
Situation 1—<>
Behavior—<>
Impact—<>
|
To do
|
A competency matrix turns SFIA-style assessment into observable evidence by recording demonstrations, status, and the resulting impact. section 3.1.1
