A skill silo forms when specialized knowledge or capability is concentrated in too few people. If one person leaves, the team may inherit a skill gap. Cross-training and knowledge sharing reduce that risk. section 8.4.3
Reduce skill silos proactively:
- Cross-train teammates so critical capabilities do not depend on one person. section 8.4.3
- Build bench strength and encourage knowledge sharing across the team. section 8.4.3
- Use new assignments and learning opportunities to broaden employees’ experience. section 8.4.3
Figure 8.3 A sample offboarding checklist to use for a seamless transition when an employee departs the team
Use the offboarding checklist to support a seamless transition when an employee departs. section 8.4.3
