Using emotions means applying emotional information to facilitate thinking and problem-solving. It treats emotions as useful signals that can support decision-making, task prioritization, and creative approaches to challenges. section 11.1.1
Within emotional intelligence, using emotions works alongside three related capabilities:
- Perceiving emotions recognizes emotional states in oneself and others through facial expressions, body language, and vocal cues. section 11.1.1
- Understanding emotions examines relationships, causes, and consequences between emotional states. section 11.1.1
- Managing emotions regulates responses and supports others without impulsive or destructive reactions. section 11.1.1
