Visibility makes engineering work easier for stakeholders to see and understand, especially when effort, priorities, and constraints are otherwise misjudged. Improving visibility can rebuild trust between engineering and leadership. section 1.3.7
Effective visibility can:
- Show the effort behind deadlines and ongoing work. section 1.3.7
- Clarify priorities so conversations about constraints and challenges become more reasonable. section 1.3.7
- Highlight effective work, innovative solutions, and opportunities for collaboration. section 6.2.4
- Set expectations for others and encourage engagement and useful discussion. section 6.2.4
Making excellent work visible
A manager publicly praised a senior engineer by explaining the problem, the challenges, and the engineer’s efforts. The recognition showcased effective work and gave colleagues a practical benchmark for excellence. Public acknowledgment can be powerful, but private recognition may be preferable in some situations. section 6.2.4
